How to Get a Mobile Boarding Pass and Use It on Your Phone (2023)

A mobile boarding pass is, as the phrase suggests, a version of the traditional boarding pass designed for use on a smartphone, tablet, or other smart device such as an Apple Watch. This digital boarding pass, sometimes referred to as an e-ticket, is represented by a barcode that can be viewed from within an app.

The barcode used on a mobile boarding pass is identical to the one on a paper boarding pass and can usually be used everywhere the paper version is accepted. Most commercial airlines such as United Airlines, Air Canada, American Airlines, and Qantas all support mobile boarding passes. Even Disney uses this technology to create mobile boarding passes for Rise of the Resistance and other popular rides at its Disneyland and Disney World theme parks.

How to Get a Boarding Pass on Phones and Tablets

Airlines and other companies that support e-tickets and digital boarding passes often send the relevant barcode to you in an email. In this case, the barcode image usually displays in the body of the email itself or in an attachment such as a PDF file.

Some barcodes included in airline emails may actually be for a receipt or proof of purchase. These cannot be used as a boarding pass.

Some airlines use a mobile boarding pass that looks identical to the paper version while others may just use a lone barcode.

How to Get a Mobile Boarding Pass and Use It on Your Phone (1)

(Video) Swap Paper for Mobile Boarding Passes

The barcode can be a common rectangular one or a square QR code. Many companies direct you to click on a link in the order confirmation email to view your boarding pass on the airline's website or in its app.

How to Get a Mobile Boarding Pass and Use It on Your Phone (2)

Is There a Boarding Pass App?

There’s no official smartphone app dedicated solely to boarding passes, However, most airline apps have apps that allow you to access and view your boarding pass along with any other important information relating to your trip.

If you’ve received your boarding pass or e-ticket barcode in an email, you can simply use this at the airport. No additional apps needed.

(Video) How do I get my boarding pass on my phone?

Apple and Google both offer their own respective apps that collect e-tickets and boarding passes from a variety of companies all in one place. Apple’s iPhone has the Wallet app and Android smartphones use the Google Pay app.

How to Add an Electronic Boarding Pass to Google Pay

Google Pay is an app that comes installed on most new Android smartphones. It can be used to make phone payments and store membership cards, e-tickets, and airline boarding passes. If your boarding pass has been sent to you at a Gmail email address, your boarding pass will likely have already been added to the Google Pay app automatically.

If not, you can add your boarding pass to Google Pay by doing one of the following:

  • Tap the Add to Google Pay icon within the email or your airline’s app.
  • Take a screenshot of the boarding pass barcode, tap Add to Google Pay > Save > View boarding pass.

How to Add a Boarding Pass to the iPhone Wallet App

The iOS Wallet app is used to manage gift cards, e-tickets, club memberships, and boarding passes and—like Google Pay—can be used for making digital purchases. Mobile boarding passes can sometimes be added to the Wallet app automatically if your device detects it. If it doesn’t, all you need to do is tap the Add to Apple Wallet button on the airline’s website or within the email or app.

Do I Need to Print My Boarding Pass?

You shouldn’t need to print your boarding pass out on paper as all of the needed information is available within the mobile version of the code, the airline’s app, and the various emails they’ve sent you.

Mobile boarding passes are more secure than traditional ones as they’re stored on your smart device away from the prying eyes of scammers. If found, paper boarding passes can be used to hack into your frequent flyer account and potentially steal your points and financial information.

(Video) Check in to American Airlines Flight Using the App

If, for some reason, you’re unable to use your mobile boarding pass at the airport due to a technical failure, airline staff will print you out a traditional paper version to use instead. This isn’t something that you need to worry about.

What Do I Do With a Mobile Boarding Pass?

The exact procedure for what to do with a boarding pass differs depending on the airport you use, whether you’re flying domestically or internationally, and what airline you’re travelling with.

Afraid of an app or technical error? Take a screenshot of your mobile boarding pass barcode. This way you can quickly access it from your device’s photos app.

Generally, all you need to do is to show your boarding pass to airline and airport staff when asked by opening up whichever app you have it stored in on your smartphone. Depending on your airline, your boarding pass may even display automatically on your smartphone’s screen when you arrive at the airport. To make sure everything goes smoothly, turn your device’s screen brightness up, and if it doesn't display automatically, navigate to the boarding pass barcode while waiting in line at the airport.

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Can my boarding pass be on my phone only? ›

Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed. To board your flight, scan your mobile boarding pass by holding one of the devices listed above with your pass facing the scanner.

How do I get my boarding pass from my mobile? ›

View/download/print boarding pass

Enter your PNR, email ID/last name below to proceed. Once downloaded, we recommend you to carry a printed or soft copy of the same before reaching the airport. It is mandatory for all passengers to check-in online 48 hours to 60 min before flight departure.

Can I take a picture of my boarding pass with my phone? ›

What's the problem with sharing a photo of my boarding pass? Unfortunately, by taking a picture of your boarding pass you may be turning your longed-for vacation into a horrible nightmare. Your boarding pass consists also of a QR code, which contains not only your flight information but also your personal information.

What is the difference between mobile boarding pass and boarding pass? ›

The difference between an electronic ticket and a boarding pass. Simply put, the difference between an electronic ticket and a boarding pass is that the electronic ticket is a confirmation that you have completed your purchase, and boarding pass is a document that allows you to board on the plane.

Do I need a printed boarding pass? ›

Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.


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